A hospital lobby in the early evening, with a vertical screen beside the reception desk, a large wall-mounted display and people walking toward the entrance.

Illustrative scene, AI-generated

Hospitals, clinics and care networks

Accurate, approved information on every screen

Wyndlass agents keep wayfinding, waiting-room and staff screens current across every site, with approvals for patient-facing content, fine-grained permissions and a complete record of every change.

The challenge

In healthcare, the wrong message matters

Screens guide patients, inform visitors and update staff. Outdated or unapproved content causes confusion, and sometimes risk.

  • Many sites, many departments

    Hospitals, clinics and outpatient sites each need their own wayfinding, hours and notices.

  • Information changes constantly

    Clinic hours, closures and visiting rules change often, sometimes within the day.

  • Content needs sign-off

    Health information and public notices often need review by the right person before they appear.

  • Small teams, large estates

    Communications teams cannot keep hundreds of screens current by hand.

Operations and wayfinding

Update every site in one request

Tell an agent what changed. It finds the affected screens across your sites and departments, prepares the update and routes it for approval.

  • Change clinic hours, closures and visiting rules everywhere they appear.
  • Target content by site, building, department or floor.
  • Scheduled agent jobs switch daytime and after-hours information on time.

Patient-facing notices can require approval from the right reviewer before they go live.

Wyndlass agent
  1. You

    The east wing outpatient clinic closes at 4 p.m. on Friday for maintenance. Update the wayfinding and waiting-room screens and send patients to the west entrance.

  2. Wyndlass agent

    I found 23 screens in the east wing, the main lobby and 2 parking entrances. This is a patient notice, so it needs approval from Patient Communications. I’ve sent the request and scheduled it for Friday at noon.

    • 23 screens
    • 4 areas
    • Approval requested
  3. Approval

    S. Patel (Patient Communications) approved the notice. Scheduled. Rollback available.

Illustrative example. Names and numbers are made up.

Content and scheduling

Content that follows each site’s real status

Combine schedules, site data and live feeds, so every screen shows what is true right now at its location.

  • Show services, hours and campaigns only where they apply, from your site data.
  • Triggered tasks update screens when a data table changes, such as a closure or a new clinic.
  • Alerts flag screens that go dark or stop playing, with optional agent remediation.

Every automated change is audited and can be rolled back in one step.

PlayFlu vaccine clinicwhen all of these are true
  1. Site offers flu vaccinesisYesfrom a site services data table
  2. Clinic statusisOpenfrom a data table
  3. Screen zoneisWaiting room or entrance

Instead of October to December on every screen

Illustrative rule: show services only where, and while, they apply.

Governance

Permissions and audit for regulated spaces

Give each department control of its own screens, keep agents inside clear limits and keep a complete record of every change.

  • Fine-grained permissions by site, department and role, for people and agents.
  • A full audit trail of who or what changed each screen, and when.
  • SAML single sign-on with your identity provider.

Departments change only their own screens, and agents only what their role allows.

The audit log filtered to changes made in the CMS: when, who, the command, its outcome and the surface it came through.

Across the building

Every screen in the building

One platform for every area, each with its own content, rules and people.

  • Entrances and lobbies

    Welcome, visiting hours and directions for patients and visitors.

  • Wayfinding

    Directions to departments, clinics and parking, kept current as services move.

  • Waiting rooms

    Health campaigns, service information and calm, approved content.

  • Cafés and public areas

    Menus, opening hours and visitor information.

  • Staff areas

    Shift updates, training reminders and internal news, kept current by agents.

In control by design

Let AI help, with the right people in control

The same controls that govern your people govern every agent.

Healthcare: common questions

Can different departments manage their own screens?

Yes. Fine-grained permissions let each department, site or team manage only its own screens and content, while central communications keeps oversight.

Can patient-facing content require approval?

Yes. You decide which changes are high-consequence, and those wait for an authorized reviewer before they go live.

Is there a record of every change?

Yes. Every action, by people and by agents, is recorded in an audit trail, and any change can be rolled back in one step.

Does Wyndlass support single sign-on?

Yes. SAML single sign-on with your identity provider is available on plans that include enterprise identity.

Can Wyndlass display patient information?

Wyndlass is built for signage content such as wayfinding, notices and campaigns. Talk to us about your data requirements before planning to show any patient information.

See Wyndlass across your care sites

Access is by invitation during launch. Tell us about your network and we will reply by email.